After Sales Service
After-Sales Service You Can Rely On
At ECEM, our commitment to our clients doesn’t end with the sale. We offer comprehensive after-sales support across Africa, ensuring that your equipment continues to operate at peak performance. Our dedicated service teams maintain and service numerous plants across the continent, providing reliable technical support wherever it’s needed — even in remote mining or bush locations.
We understand the importance of uptime, which is why we offer same-day part delivery or overnight courier services for urgent components. Whether you require commissioning of new plants, relocation and rigging of existing equipment, or assistance with reconnecting systems on-site, ECEM has the expertise and capacity to respond quickly and efficiently.
With decades of hands-on experience in diverse and challenging environments, we’re proud to be a trusted partner in keeping your operations running smoothly — long after installation is complete.
Need Support or Spare Parts?
If you require maintenance, urgent repairs, spare parts, or assistance with plant relocation and commissioning, our After-Sales team is ready to help. Simply fill in the form below and one of our service specialists will get back to you as soon as possible. No matter where you’re located — local or remote — we’re committed to keeping your operations running smoothly.
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